Frequently Asked Questions

Frequently Asked Questions

Seeing the world doesn’t have to cost a fortune, so we always offer a selection of privately negotiated flight fares at up to 50% off for Economy class and up to 70% off for Business and First classes.

Flash Deals have the highest saving value versus published fares and stay around for a couple of days only. Fares are limited and sold on first come, first served basis.

An 'Exclusive Airline Deal' is a fare available only with Airtktbuddy. As part of the direct agreements with our partner carriers, fares marked 'Exclusive Airline Deal' may not identify the airline and the corresponding flight details until the itinerary has been requested. Once you call, we provide all the information.

Airtktbuddy, a brand belonging to International Travel Network, has access to unpublished fares negotiated by ITN and partner consolidators that do not sell directly to the general public. Unlike most consolidators in the US who cater only to travel agents, Airtktbuddy sells directly to passengers.
We have negotiated discounted fares with airlines such as Air Botswana, Air Canada, Air Namibia, China Airlines, EVA Airways, Icelandair, Kenya Airways, LAN, Royal Jordanian, Singapore Airlines, Srilankan Airlines, Ukraine International, Virgin Atlantic, Saudi Arabian Airlines, Philippine Airlines, Brussels Airlines, Qatar Airways, Jet Airways, Ethiopian Airlines, Iberia, Arik Air, Royal Air Maroc, Gulf Air, LOT Polish Airlines, Air Berlin, El Al Airlines, Egypt Air, and Turkish Airlines. In addition, our customers get access to discounted fares from Delta Airlines, United Airlines, American Airlines, Air France, Lufthansa German Airlines, British Airways, South African Airways, Japan Airlines, Asiana Airlines, Korean Air, Cathay Pacific, Emirates Airlines, Swiss Airlines, Austrian Airlines, and many others.

Call us at 855-855-4359. Our experts will check thousands of current offers in all booking systems and negotiate discounts directly with airlines so you can save money and time. No more days and days of searching. All you have to do is pick your best option, pay via a secure link and get going.

Credit and Debit Cards
We accept all major credit and debit cards for bookings. Please note that your credit and/or debit card may have a daily spending limit. We recommend to ensure with your bank that you have sufficient funds for the purchase of your ticket(s) prior to booking. If you use a debit card for booking, funds will be withdrawn from your bank account immediately after we process your ticket.

We accept all major credit cards issued in the United States: Visa, Master Card, American Express and Discover Card. *Please note: some airlines do not accept Discover card. In case your chosen airline does not accept Discover Card, your travel expert will advise you accordingly and will ask for an alternative payment method.

Multiple Credit Cards
Unlike online booking engines/web sites, we accept multiple credit cards for ticket purchases, i.e. you can make bookings using more than one credit card for one booking. Please note, additional booking and service fees may apply.

International Credit Cards
If you want to use a credit card issued in another country or use multiple credit cards to purchase your ticket(s), please, contact your Concierge for help. Certain rules and conditions may apply depending on the origin of the issuing bank. Please note, additional booking and service fees may apply.

Third Party Credit Cards
Customers who wish to purchase tickets for relatives or friends will be contacted by an our billing support representative to initiate a three way call to authorize the purchase directly with the issuing bank.
Some credit and/or debit cards may have daily limits; please ensure with your bank that you have sufficient funds for the purchase of your ticket(s).

Virtual Credit Cards
We do not accept Virtual Credit Cards (also known as Prepaid Cards, Online Cards or any single purchase cards).

Other Forms of Payment
If you want to use another form of payment – check, wire transfer, direct deposit, PayPal, etc. - please, contact your Concierge for assistance and further instructions. PLEASE NOTE: additional booking and service fees may apply.

Wire Transfer & Cash Deposits
Airtktbuddy accepts wire transfers and cash deposits from clients purchasing airline tickets. No tickets will be issued until the wire transfer posts on our account. Personal Checks
Personal checks are not accepted

PayPal Transfer
We can accept PayPal transfers from customers with a verified PayPal account.

Western Union Transfer (WU)
We also accept Western Union transfers. Customers may go to any Western Union location to deposit cash into our account. Detailed instructions are provided by our specialists. WU normally take up to 3 days to post into our account. No tickets will be issued until the transfer is posted on our account.

PLEASE NOTE: fares are not guaranteed until tickets are issued. For all payment options, contact your Concierge.

For more information, contact Customer Center at 1-800-750-2238

Although you can access some of our fares online, most of our discounted fares are unpublished and can only be booked by calling Airtktbuddy at 855-855-4359.

Following DOT full-fare advertising rules, Airtktbuddy advertised prices are total, including all taxes, mandatory fees and applicable surcharges.

Most discounted tickets are non-refundable and non-exchangeable. However, this varies depending on the airline. Carriers that allow exchanges or refunds may charge a penalty or service fee, which your expert will quote at the time of purchase. Penalty fees are subject to airline rules.

Exchanges: If fare rules allow exchanges, a $250 processing fee will be charged along with any airline penalty and fare difference.

Refunds: If fare rules allow refunds, a $250 processing fee will be charged along with any airline penalty.

To avoid penalties in case your plans change, Airtktbuddy recommends Ticket Protection.

Call our Customer Center at 1-800-750-2238
After a ticket is issued, Airtktbuddy has a 24-hour grace period to void the ticket transaction without any airline penalties. Once this period is over, the corresponding fare restrictions determine what corrections may be made and what airline penalties apply, if any. Also, a voided ticket does not guarantee the same ticket is available to book again. Passenger names provided must match the names shown on passports. Even a small mistake in the name can cause a major inconvenience for passengers during their travel. Sometimes a mistake can even prevent a passenger from using their tickets. Most carriers do not allow name changes in ticketed bookings. We kindly ask that you double check the names you provide.

All tickets are non-transferable.

Airtktbuddy travel experts are available by phone and email 24 hours a day Monday through Sunday..

Yes, Airtktbuddy specializes in discounted last-minute deals, so we’re likely to find you a seat, even hours before a flight.

Baggage allowance and fees vary depending on the airline. Please check directly with the airline for the most up to date baggage allowance, fees and restrictions. Learn more about Baggage Fees.